Then, type “devmgmt.msc” and hit Enter to open Device Manager.Press Windows key + R to open up a Run box.Let’s try to update or reinstall the audio driver. If you have installed an older audio driver version this may fail to recognize your headphones because Windows is not using the correct audio drivers or the drivers where corrupted after a bad installation. Some affected users report reinstall the audio driver with the latest version help them to resolve the issue as computers start to recognize their headphones.
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